Privacy Policy

Marquise Alloys is thoroughly committed to protecting the privacy of our customers, site visitors and partners. Marquise Alloys has been established to offer visitors information regarding Marquise Alloys and its related businesses. We use the information that we collect to fulfill your product and service orders and to create a more personalised experience.

We do not pass on any details to third parties without your consent. This section only addresses the use and disclosure of information we collect from you online. We encourage you to ask questions and to be very cautious before you disclose your personal information to others. Questions regarding this Policy should be directed to our customer service team using our contact form or contact Marquise Alloys directly at the following address:
Marquise Alloys Ltd
South Newton Trading Estate
South Newton
Wiltshire
SP2 0QW

This Privacy Policy will explain the following regarding use of our site:

Marquise Alloys collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customised experience while using our site.

Personally Identifiable Information

This refers to information that lets us know the specifics of who you are. Personal information is requested when you use our contact form to contact us. This information includes your name, telephone number and e-mail address. With this information, Marquise Alloys can fulfil your orders and provide you with personalised service.

Non-Personally Identifiable Information

This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analysed on both a personal and an aggregated basis. For example, this information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

This information is collected through the use of Google Analytics which uses cookies.

A cookie is a small text file stored on your device when you browse a website. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. We use Google Analytics cookies for anonymous website usage tracking. For further information see:
https://developers.google.com/analytics/devguides/collection/analytics/cookie-usage?hl=en

You can choose to accept or decline cookies through your browser, but bear in mind declining them can compromise the functionality of the site.

Where do we collect information from you and how do we use it?

Our primary goal in collecting personal information is to provide Marquise Alloys visitors with a superior customised online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems. We review the actions of the Marquise Alloys visitors on an aggregate basis to determine customers’ preferences. Marquise Alloys also completes research on our visitors’ demographics, interests, and pages viewed based on the information provided to us from our web site analysis agents. We will use this data to tailor the visitor’s experience at our site, to improve our marketing and promotional efforts, to statistically analyse site use, to improve our product offerings, and to customise our site’s content, layout, and services.

Contact Information

If you contact Marquise Alloys or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our contact page or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply.